virtual assistant

creating space for you to lead

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How We Work

About us.

At The VA House we’re not just a virtual assistant business; we’re your dedicated partners in streamlining your day-to-day operations. Our personalised suite of virtual assistant services is crafted specifically to cater to your unique requirements, ensuring that you receive the support you need, whether you’re an individual or a business.

Our team of skilled professionals are ready to offer a wide range of services to address your requirements, including executive assistant support, event management, and project assistance.

Our promise goes beyond mere efficiency and confidentiality – we’re here to support you. By entrusting us with the management of your virtual workspace, you gain the freedom to concentrate on your core activities, confident that every detail is seamlessly taken care of.

Fast.
Effective. 
Proactive. 

benefits of working with us.

cost-effective

By outsourcing projects to our VA team, you can focus on core business activities, resulting in significant cost savings compared to hiring full-time employees.

flexibility

As your business grows, our team can seamlessly adapt to your changing needs. Whether you require additional resources or adjustments in service levels, we ensure you always have the right support.

time-saving

Delegating time-consuming tasks to our team allows you to prioritise activities and achieve a better work-life balance.

increased productivity

Our services enable you to streamline operations, reduce administrative burden, and enhance overall organisational efficiency.

access to talent

By outsourcing, you gain access to professionals with a wide range of skills and experiences. This gives you access to a diverse pool of talent without the limitations of geographic location.

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Your Business  Partner

Reliable and Inclusive

Supporting your Growth

Claire Wright - Senior HR Consultant

“Kelsey is brilliant to work with. She is super-organised, pragmatic, prides herself on creating top quality work, and anticipates needs and actions well. She knows where the boundaries are, and I’ve always been confident in trusting her with sensitive information.

Kelsey has a strong work ethic, high customer focus and good influencing skills, so she’s able to hold people accountable but in a nice way. She combines a professional and business-like persona with a strong sense of humour and humanity, which makes her a great colleague and someone you know you can count on.”

Jo Causon - CEO of Institute of Customer Service

I’ve had the pleasure of working with Kelsey for 5 years. During that time Kelsey has performed all aspects of the EA role to a very high standard. Her attention to detail, and ability to juggle many high-level tasks means she is always super-efficient. On top of this she has good intuition and is highly effective. I would strongly recommend her as a high-level confidential EA to any stretched Executive and she really does function as the ‘right hand’.

giles hawke - VP/MD OF CELEBRITY CRUISE

“I have worked with Kelsey for 5 years and always found her approach to be hugely professional and thoughtful. She has excellent attention to detail and anticipates needs well and plans meticulously. Kelsey has a warm and caring disposition linked to a strong work ethic and a desire to make things work for whoever she is supporting. It is a pleasure to work with Kelsey.”

MARK GAIT - FORMER DIRECTOR OF VIRGIN MEDIA 02

“I have worked with Kelsey for well over 5 years and have always been impressed by her professionalism and ability to juggle tasks at pace in a fast moving environment. In addition, Kelsey understands the importance of being precise and knows when to act as the critical friend to ensure we all meet the important deadlines. Being successful at this can only be done with humility and building relationships, something Kelsey takes time to do.”